Panda Express

Reviews

• Foodcriticpdx X.

  star star star star_border star_border 25 August 2026

  Panda Express is definitely not very authentic Chinese food but when you need something fast it does the job. The orange chicken has been their mainstay for a long time. Wishing that the food was kept fresher throughout the day. Seems like the off times of around 3-5 and 8-10 are neglected because it's not peak business hours and the steam table can look sparse at times. The portion size is also not very consistent with other locations and I find that it is much smaller bordering on the 'cheap' side. The new Sichuan chicken needs some work. Seems like just chicken strips with some five spice and hot sauce drizzled on them. I'd recommend smaller pieces like the orange chicken and coat them in the sauce. More sauce because they are often dry. And please bring back the crispy tofu and eggplant. One of my all time favorites dishes and rarely find it anywhere anymore.

• Christy L.

  star star_border star_border star_border star_border 20 August 2026

  I ordered from the Hillsboro store on the Panda Express App, and since I'm a few weeks away from knee replacement surgery, I sent my sons to pick it up. They were told they never received an order. My sons showed them the screen shot of the order I placed.  One of my sons asked them to just prepare the order since it was already paid for and gave them the order number again. The store maintained that we did not place an order. My sons,  upset came home to tell me what happened. I checked the order to see if by chance I ordered from the wrong store.  I verified that my sons went to the correct location then called the number on the order confirmation I received. I spoke to an employee who did not know what to say other than they did not receive an order from me and I gave him the order number to check again.  I asked to speak to the manager. Juan who claimed to be the manager, spoke at me and stated that it wasn't his fault and he didn't have to make the order because I never placed one. I again gave Juan the order number and repeated the order to him that I had placed online on the Panda Express App. He again said it wasn't his fault and that I must have ordered from a different store. I told him again that my card had been debited already and since panda received my money I'd be in to receive my order or my refund.  He chuckled.
  I had to lump on in, in pain and Juan treated my son and I like we were thieves.  He told me he wasn't going to give me any refund and I had to show him proof that Panda charged me. He was incredibly rude and and taunted my son and I. We were made to feel like  we were wrong for even asking him to fix the mess. He even said he had the right to refuse us service. I reminded him that he could if he liked, but that didn't mean he could keep our money. He was rude, obtuse, condescending and has no business working in the service industry if all he can say is "it's not my fault" instead of looking for a mutually beneficial outcome. He finally agreed to make our order that we placed and paid for at 8pm and didn't get served until 10:15  Thank you to ELOY ***** and JORGE *****  for going above and beyond by making our food hot and fresh when the little manager finally decide to do what's right. (After closing time)  
  Bad Panda! No Biscuit!

• Steve B.

  star star star star_border star_border 15 August 2026

  Way too much rice, not enough chicken. Served in a togo packaging when I wanted to eat in. No brown rice was available. It was tasty and hot, just too much rice. Staff was friendly, but I think I will go to Tanasborne or Beaverton in the future

• Mary H.

  star star_border star_border star_border star_border 5 August 2026

  What a HORRIBLE Panda. I'm never one to complain . But this Panda has prompted me to make a yelp account just to say how awful they are here. Horrible service. My family and friends have all ordered from here and asked for EXTRA sweet and sour sauce. Never one condiment given. Not even soy sauce. Get it together. Geez

• Anthony H.

  star star_border star_border star_border star_border 4 August 2026

  What the HECK Panda!
  
  The prices have increased and the workers are cheap. They don't give u much. Waste of money.